Privacy Policy

Last updated: 22 October 2025

This website is managed by GiftsVolt Ltd, Unit 14, Queens Cross Business Park, Angel Street, Dudley, DY1 1TB, UK. GiftsVolt Ltd operates in partnership with PrintVolt.

Contact: info@giftsvolt.co.uk | Tel: 07824 594281

Commitment to Privacy

At GiftsVolt Ltd we are committed to protecting and respecting your privacy. This Privacy Policy explains what personal information we collect, how we use it and with whom it may be shared. We recommend reviewing this policy periodically as it may be updated from time to time.

Information We Collect

When you use our website, contact us or place an order we may collect personal information including:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number

This information is collected to process orders, provide quotes, respond to enquiries and to improve our services. We process and store personal data in accordance with UK data protection law (including the UK GDPR and Data Protection Act 2018).

How We Use Your Information

  • To process and fulfil orders, manage returns and provide customer service.
  • To send transactional messages about your order (order confirmations, shipping updates).
  • To communicate marketing or promotional offers where you have opted in or where permitted by law.
  • To analyse website usage and improve the customer experience.

Security

We use Secure Sockets Layer (SSL) to protect information during transmission. Payment card information is processed by our payment gateway and is not stored on our website or in our offices.

Sharing Your Information

We do not sell your personal information. We may share information with:

  • Third-party service providers acting on our behalf (e.g., payment processors, couriers, fulfilment partners).
  • Law enforcement or regulators when required by law or to prevent fraud.

All third parties we use are required to follow appropriate data protection standards.

Your Rights

You have rights over your personal data, including access, correction, erasure (right to be forgotten), restriction of processing, objection and data portability. To exercise any right, contact us at info@giftsvolt.co.uk

Data Retention & International Transfers

We retain personal data only as long as necessary for the purposes collected and in line with legal obligations. If data is transferred outside the UK we will ensure suitable safeguards are in place.

Changes to This Policy

We keep this policy under regular review and will publish the latest version on our website. Significant changes will be notified by email or a prominent notice on the site.

Contact

For questions about this policy or to request deletion of your personal data, please contact info@giftsvolt.co.uk